We Checked 23 Turkish Clinics on Google and Trustpilot. Here's Where They Disagree.

Every clinic ranking on this site, including ours, starts from a number somebody else calculated. So we did something with the data that ranking sites rarely publish: we read the same 23 Turkish clinics and hospitals on two platforms, on the same day, and put the numbers side by side.

The result is less dramatic than the internet would like, and more useful than a scandal would have been.

They mostly agree — and that is the finding

Of the 23 facilities we hold both readings for, 18 sit within 0.3 of each other. Seven are identical to the decimal: Smile Hair Clinic, Dr Serkan Aygın, Clinicana, Hermest, Vanity, NIMCLINIC and Esteworld all carry precisely the same score on both platforms.

That matters more than it sounds. If two independent review populations, gathered under different rules by different companies, land on the same number for most clinics, then the numbers are measuring something real — and the handful that don't agree become worth looking at individually, rather than being written off as noise in a system where nothing means anything.

Across the whole set, Trustpilot runs about 0.1 lower than Google. Four of the five biggest gaps point the same way.

The five that disagree

Read the review counts alongside the scores, because they change what each row is worth.

The one that would actually mislead you

Comfort Zone Surgery is the only facility in our data where reading one platform gives you a materially different picture of the business.

On Google it holds 3.3 — the lowest rating of any facility we rank, low enough that most people comparing clinics would stop reading there. On Trustpilot it holds 4.0, and that 4.0 is drawn from 496 reviews against Google's 121. The kinder number is the one with four times the evidence behind it.

We are not telling you the 4.0 is correct and the 3.3 is wrong. We are telling you that a reader who checked only Google saw a clinic rated 3.3, and a reader who checked only Trustpilot saw a clinic rated 4.0, and neither of them knew the other number existed. That is the entire argument for looking at a second source before you decide anything.

The widest gap is the weakest evidence

Estethica Ataşehir shows the largest disagreement in the set — a full point, 4.9 against 3.9. It is also the one you should lean on least.

The 4.9 comes from 5,906 Google reviews. The 3.9 comes from 36 on Trustpilot. Thirty-six people can be entirely sincere and still not represent the same clinic that nearly six thousand describe. A gap this wide, resting on a sample this thin, is what ordinary statistics look like — not what a cover-up looks like.

Compare that with Clinicexpert, where 4,655 Google reviews say 4.5 and 2,530 Trustpilot reviews say 4.1. That is a smaller gap on far more evidence, and it is the more interesting of the two. Two large, independent groups of customers looked at the same business and came away measurably different. Turkeyana shows the same shape: 2,954 reviews saying 4.5, 905 saying 3.9.

Those are the disagreements worth carrying into a conversation with a clinic. The Estethica gap is one worth waiting on more data for.

Hospitals are a different measurement entirely

Not one of the seven Istanbul hospital branches in this dataset has a Trustpilot profile of its own. Only the chains do.

So Acıbadem Bakırköy, Acıbadem Kartal and Acıbadem Taksim all read from a single Acıbadem Health Group page and share its 4.6, while their Google ratings — 4.5, 4.7 and 4.4 — are measured branch by branch. Memorial Bahçelievler carries 4.7 from 9,884 Google reviews and 4.4 from the group's 686.

A hospital's Trustpilot score is therefore a fact about a company that runs many buildings, and its Google score is a fact about one of them. They are not two opinions about the same thing, and comparing them as though they were is a mistake the format quietly invites.

What we changed our own scoring to reflect

Our formula gives a flat two points for holding a verified profile on a second review platform. It does not read the score on that profile. A clinic at 3.9 on Trustpilot earns exactly what a clinic at 4.9 earns.

That is deliberate, and this data is why. The bonus is for being checkable in a second place — for a second population of customers being able to say something in public that the business cannot delete. Paying more for a higher second score would just reward whichever platform a business had cultivated harder.

We also require at least 30 reviews before a profile counts. One facility in our set has a Trustpilot page holding a single review; a page like that is a second address, not a second source, and treating it as one would let anyone buy two points by claiming a profile.

What to do with all this

1. Read the review count before the score. A 4.9 from 40 reviews and a 4.9 from 4,000 are not the same claim, and no platform's star display distinguishes them.
2. Check both platforms before deciding, especially below 4.5. It costs two minutes, and Comfort Zone is what it can find.
3. Treat a gap on thin evidence as a question, not an answer. Ask the clinic about it; the reply is often more informative than either number.
4. Never compare a hospital's group score with a clinic's own. One describes a company, the other describes the place you would walk into.

Every number on this page was read on 13 August 2026 and is published with the sample size it came from. When we re-read them, the ones that moved will be visible — which is the other reason to record both.